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Cancellation Policy

If a client needs to rearrange a coaching session, they should provide at least 48 hours' notice. No refunds will be given to clients for unused coaching sessions unless 48 hours have been given. In exceptional circumstances, Coach Jan may need to rearrange a coaching session. In those instances, she will also give the client 48 hours' notice where practical. If you cancel an appointment with less than 48 hours' notice or fail to show up, you will be charged for the appointment.

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